Privacy Policy

VR Vision Inc. (“VR Vision”, “we”, “us”) builds VR training simulations and software for enterprise teams. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have. It applies to vrvisiongroup.com, our emails and events, and our dealings with customers, prospects, partners, suppliers and job applicants.

We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and any other privacy laws that apply to us.

1. Who we are

VR Vision Inc. is headquartered at 250 The Esplanade, Suite 310, Toronto, Ontario M5A 1J2, Canada. We are responsible for the personal information under our control and have a Privacy Officer who oversees how we handle it. You can reach our Privacy Officer using the details in Contact us.

2. Information we collect

Information you give us

• Forms and requests. When you book a demo, contact us, download a resource or register for an event, we collect details such as your name, work email, phone number, company, job title and anything you write in your message.
• Newsletter. If you subscribe, we collect your email address and your subscription preferences.
• Job applications. If you apply for a role, we collect the information in your application, such as your resume, work history and contact details.
• Business dealings. If you or your organization work with us, we collect the business contact and billing details we need to manage that relationship.

Information collected automatically

When you visit our website, we and our service providers collect information such as your IP address, browser and device type, pages viewed, links clicked, the site that referred you, and an approximate location based on your IP address. Much of this is collected through cookies and similar technologies. Our Cookie Policy explains these in detail.

Information from other sources

We may receive business contact information from public sources, event organizers, partners and business data providers. Some of our website tools can also identify the company a visit comes from, based on its IP address.

Training data in our products

If your organization uses Vision Portal or our VR training applications, we process training data, such as user accounts and session results, on your organization’s behalf and under our agreement with it. Your organization decides how that data is used. If you have questions about it, please contact your organization first.

3. How we use your information

• To respond to your questions, schedule demos and prepare proposals.
• To provide, support and improve our products and services.
• To send newsletters, event invitations and other marketing, where you have agreed to receive them. You can unsubscribe at any time using the link in any email.
• To understand how people use our website so we can improve it.
• To measure our advertising and show relevant ads on other websites and platforms.
• To review job applications and manage recruitment.
• To keep our website and systems secure and prevent fraud or misuse.
• To meet our legal, accounting and regulatory obligations.
• In connection with a merger, acquisition, financing or sale of all or part of our business.

4. Consent

We collect, use and share personal information with your consent, except where the law allows or requires otherwise. Depending on the situation, consent may be express, such as ticking a box on a form, or implied, such as giving us your business card at an event. You can withdraw your consent at any time, subject to legal or contractual limits. If you do, we may not be able to provide some services. We send commercial emails in line with Canada’s Anti-Spam Legislation (CASL).

5. How we share information

We do not sell your personal information. We share it only as described below.

• Service providers. We use trusted providers to run our business. They include website hosting and security (Kinsta, Cloudflare), customer relationship management and marketing (HubSpot), our newsletter platform (Beehiiv), analytics and advertising (Google, Microsoft, LinkedIn, Ahrefs), sales intelligence (Apollo) and cookie consent management (CookieYes). They may only use the information to provide services to us.
• Professional advisers. Such as our lawyers, accountants and auditors.
• Business transactions. With a buyer, investor or successor, and their advisers, as part of a merger, acquisition, financing or sale of assets.
• Legal reasons. Where required by law, or to protect the rights, property or safety of VR Vision, our customers or others.
• With your consent. In any other case where you have agreed.

6. Where your information is stored

Some of our service providers store or process information outside Canada, including in the United States. When that happens, the information is subject to the laws of that country, and authorities there may be able to access it. We use contracts and other measures to protect information handled by our providers.

7. How long we keep it

We keep personal information only for as long as we need it for the purposes in this policy, or as long as the law requires, such as for tax and accounting. When we no longer need it, we delete it or make it anonymous.

8. How we protect it

We use reasonable administrative, technical and physical safeguards to protect personal information from loss, theft and unauthorized access, use or disclosure. We limit access to people who need it for their work. No website or system is completely secure, so we cannot guarantee absolute security.

9. Your rights and choices

• Access and correction. You can ask to see the personal information we hold about you and ask us to correct it.
• Withdraw consent. You can withdraw consent to how we use your information, including for marketing.
• Deletion. You can ask us to delete your information, unless we need to keep it for legal or business reasons.
• Cookies. You can change your cookie choices at any time. See our Cookie Policy.

To make a request, contact us using the details below. We may need to confirm your identity first. We will respond within 30 days, or let you know if we need more time, as PIPEDA allows. If you live outside Canada, you may have additional rights under local law, and we will honour them where they apply.

If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.

10. Children

Our website and services are for businesses. They are not directed at children, and we do not knowingly collect personal information from children.

11. Other websites

Our website links to and embeds content from other websites, such as YouTube and LinkedIn. Those sites have their own privacy policies, and we are not responsible for how they handle your information.

12. Changes to this policy

We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page. If we make significant changes, we will take reasonable steps to let you know.

13. Contact us

For privacy questions or requests, contact our Privacy Officer:

Privacy Officer, VR Vision Inc.
250 The Esplanade, Suite 310
Toronto, Ontario M5A 1J2, Canada
Email: hello@vrvisiongroup.com
Phone: 1-888-253-3264 (toll free)